This is a translation. If it differs from the French version, the French version prevails. Version française
Delete your account and data
You can delete your DinnerFromHere account and the associated data at any time.
From the app (immediate)
- Open DinnerFromHere and go to Profile.
- Tap Delete my data, then confirm.
Deletion is immediate. If you have an active Premium subscription, the app first reminds you that it is still billed by the store: you must also cancel it in the App Store or Google Play subscription settings.
Without access to the app
Write to support@dinnerfromhere.app with the subject "Account deletion". If you had signed in with Google, send the request from that account's address; if you had signed in with Apple, please say so. We verify that the request does indeed come from the account holder before deleting, and confirm the deletion to you within one month.
What is deleted
- Your account, your sessions and the link to your Apple or Google identity.
- Your inventory, your preferences, your recipes and your usage history.
What is kept, and for how long
- Encrypted backups: your data may remain in them until they expire, 14 days on the server, and about 32 days for the off-server copy once enabled.
- Proof of purchase: kept with no link to your other data, for proof of transactions and abuse prevention, for the period required by law.
- Account change log (technical identifiers and date): 12 months.